Refund Policy

7. REFUND AND CANCELLATION POLICY

7.1 General Policy

All sales are final. No refunds will be provided except as explicitly stated in Section 7.2 below.

7.2 Palm Leaf Not Found - Refund Eligibility

A full refund will be provided 

only if your specific palm leaf cannot be found after a maximum of 3 (three) identification appointment attempts. Each attempt involves reviewing palm leaf bundles to locate your specific leaf.

7.3 No Refund Scenarios

No refund will be provided in the following circumstances:

• After the palm leaf has been successfully found and the reading has commenced

• Client cancellation after palm leaf identification

• Client dissatisfaction with reading content or predictions

• Missed appointments or no-shows

• Technical issues on the client's side

• Partial session completion

• Requests for different readers

7.4 Refund Processing

Approved refunds will be processed within 7-10 business days to the original payment method used during booking. Processing time may vary depending on your bank or payment provider.